Privacy Policy

Effective Date: 15/05/2024
Store Name: Designkida
Business Address: 5441 Chuck A. Dr, Shreveport, LA 71129, United States
Support Email: support@designkida.com
Payment Methods Used: PayPal
App Integrations: Google Analytics 4 (GA4), Meta Pixel, Klaviyo
Countries We Ship To: United States, Canada, United Kingdom

1. Information We Collect

We collect information to provide a seamless shopping experience and meet legal obligations.

A. Information You Provide Voluntarily

  • Account Details: Name, email, login credentials (encrypted), and saved preferences.

  • Order Information: Full name, billing/shipping addresses, phone number, and purchase history.

  • Customer Support: Any messages, reviews, or survey responses you submit.

B. Information Collected Automatically

Our store is powered by Shopify, which automatically collects technical data during your visit:

  • Device Data: IP address, browser type, time zone, and device identifiers.

  • Session Data: Pages viewed, time spent on site, and interaction patterns via cookies and log files.

C. Payment Information

All payments are processed through PayPal or Shopify Payments.

  • We do not store your full credit card details.

  • We only receive non-sensitive data like transaction IDs and payment status.

2. Third-Party Tools & Analytics

We use industry-standard tools to improve our services and marketing:

  • Google Analytics 4 (GA4): Tracks user behavior and geographic trends.

  • Meta Pixel: Measures ad effectiveness and assists in retargeting.

  • Klaviyo: Manages email subscriptions and personalized marketing.

3. How We Use Your Data

We use your information for the following "Legal Bases":

  • Contractual Necessity: To process orders, shipping, and returns.

  • Legitimate Interests: For fraud prevention, site optimization, and security.

  • Consent: For sending marketing emails (which you can opt out of at any time).

  • Legal Compliance: For tax reporting and regulatory requirements.

Note: We do not sell your personal information to third parties.

4. Sharing of Information

We only share data with essential service providers:

  1. Shopify: Our core platform provider.

  2. Payment Processors: PayPal (and Shopify Payments if applicable).

  3. Fulfillment & Shipping: Logistics partners (e.g., USPS, UPS, FedEx) to deliver your products.

  4. Marketing Partners: Google, Meta, and Klaviyo for analytics and advertising.

5. Your Rights & Choices

Depending on your location (GDPR for EU/EEA or CCPA for California), you have the following rights:

Right Description
Access & Portability Request a copy of the data we hold about you.
Correction & Deletion Ask us to fix inaccurate data or delete your personal info.
Opt-Out Unsubscribe from marketing or disable tracking cookies.
Object/Restrict Limit how we process your data in certain circumstances.

To exercise these rights, please contact us at support@designkida.com.

6. Cookies & Tracking

We use cookies to keep your cart updated and ensure site security. You can manage your cookie preferences through your browser settings or our on-site cookie banner.

7. Data Security & Retention

  • Security: We use SSL encryption and Shopify’s secure hosting to protect your data.

  • Retention: We keep order records for at least 7 years for tax purposes. Marketing data is kept until you unsubscribe. Account data is deleted upon your request.

8. International Transfers

As a global store, your data may be transferred and stored in Canada and the United States by Shopify and our app partners. By using the Site, you consent to these transfers.

9. Contact Us

For any questions regarding this Privacy Policy or your data, please reach out to us:

  • Address: 5441 Chuck A. Dr, Shreveport, LA 71129, United States

  • Email: support@designkida.com